Support
Services
Personalized training for you
Book a block of time with one of our experts for troubleshooting, fast fixes, or personalized coaching on any topic you choose. In store or remote.
15-Minute Support Block $39.99 (in store booking only)
- Ideal for fast fixes: settings, error messages, or updates.
- Great for single questions or minor tweaks.
25-Minute Support Block $69.99 (in store booking only)
- Ideal for deeper troubleshooting, app installs, or configuration.
- Use this for problems needing a bit more time.
50-Minute Personal Training $129.99
- Personalized coaching on your goals (macOS, Photos, iCloud, etc.)
- Hands-on, at your pace—bring all your questions
Simply will come to you
Price: $199.99 (Includes first hour)
- Get expert help in the comfort of your home or office.
- We can perform setup, training, network troubleshooting, or fix issues on-site.
- Price includes travel and the first hour of service; additional time billed at $79.99 per 30 minutes. (Service area limits may apply).
Worry-free migration
Compare our two packages to find the perfect fit for smoothly setting up your new Mac with no stress.
Standard Mac Setup $149.99
- Initial setup, macOS updates, user account & basic preferences
- Connect Wi-Fi, printers, email, iCloud
- Quick tips to get started
- Basic data transfer (Mac only)
Premium Mac Setup $249.99
- Everything in Standard plus full data transfer (Mac or PC)
- Install & configure your key apps (e.g., Microsoft 365, Adobe)
- Personalization, privacy/security settings, backup plan setup
Worry-free migration
iPhone/iPad Setup $79.99
- Set up your new iPhone or iPad stress free
- Activate device; Apple ID & iCloud sign-in
- Transfer from old device via Quick Start/backup
- Email, essential apps, Face/Touch ID basics
Keep your Data Safe
Protect your valuable data with our comprehensive backup solutions.
Mac Backup & Restore $129.99
- Full, secure backup of your Mac (Time Machine or equivalent)
- Verify backup integrity and assist with restore if needed
- Set up scheduled backups
Mac Backup Premium + 1TB drive: $249.99
Mac Backup Premium + 2TB drive: $299.99
- Complete backup service plus a new external drive to keep
- Configure automatic backups and show how to verify them
- Backup strategy tailored to your storage needs
Keep your Mac running at its best
Does your Mac need a tuneup?
Mac Check-up $129.99
- Comprehensive health check: diagnostics, storage & battery status
- Remove cruft/startup items; apply critical updates
- Clear recommendations to improve speed and reliability
Keep Your Device Running Like New
Device Cleaning - $69.99
- Professional internal and external cleaning service
- Removes dust, dirt, and debris from vents, fans, and ports
- Improves airflow and prevents overheating
- Helps maintain device performance and longevity
