1. Running out of space on your hard drive? Get more!
2. More RAM helps your Mac run faster. More RAM is the cure for spinning “beach balls”
3. Extend the life of your investment

Upgrade rates

Before you bring in your Mac for service or upgrade:

1. Back up your crucial files! Don’t have a backup? Ask us how we can help you.
2. Have your administrator (login) password ready for us. Feel free to change it after we’re done.

What is Simply Computing’s Theft Recovery Software?

• Our software is a custom-built version of MacPhoneHome* that runs a beacon transparently in the background on your Mac.
• If your Mac is lost or stolen, the beacon tells you where it is.
• The Simply Computing team will work with you, local police and Internet Service Providers to find it and get it back.
• We can install the software it for you, or you can download and install it yourself.
• Simply Computing’s Theft Recovery Software is free with every Mac at Simply — another reason to choose Simply Computing.

How do I get Simply Computing’s Theft Recovery Software?

Buy a Mac at Simply and get our theft recovery software, including in-store installation, free. It’s that simple.

If you purchased a Mac from Simply Computing between July 1st, 2010 and April 9th, 2012, and don’t have it installed, you can download the software below.

If you did not purchase your Mac from Simply Computing, or you purchased before July 1, 2010, you can purchase Simply’s theft recovery software for $39.99 plus tax from any Simply Computing store. We’ll install it for you if you bring your Mac, or you can download the software after your purchase by visiting this page and entering your invoice number below.

Important Notes

Once installed, there is no configuration necessary. All information needed is built into the application.

In order for the computer to be tracked, it must be online. If you have a password on your main account (which is a very good idea) you should create a guest account so that your data is safe but a potential thief using the computer is able to get online.

Creating a Guest Account

1. Open System Preferences from the  (Apple) menu at the top-left of your screen.
2. Under System, click on Accounts
3. Unlock the padlock with your user password to make changes.
4. Click on Guest Account
5. Check “Allow guests to log in to this computer”.

You’ve probably heard that a Mac is easy to use – and it is. But there can still be quite a bit involved. We cover all of the basics so you don’t have to. And we take care of it all in-store, before you take your new Mac home.

Simply Mac Setup at Home and RoundTrip pricing is based on travel within 10km of a Simply.ca store. Additional time and travel distance is extra.

*additional $99 fee applies for E-mail, Contacts and Calendar transfer from a Windows PC.

It’s like a pit stop for your Mac.

Only Simply.ca offers a yearly Mac Tune-up: a, comprehensive, free check-up and optimization for any Mac under warranty – even if you didn’t buy it from us.

Turbo charge your Mac

Even a perfectly-functioning Mac can be even better. We’ll show you the options to speed up your Mac and get more storage – and anything else you might need.

We’ll coach you on the road ahead

We can ensure your Operating System is up to date and show you how to keep your data safe with a backup strategy.

Drive away with confidence

Because we thoroughly test the internal hardware of your Mac, you can be assured it’s in good working order. If we spot a problem we’ll let you know right away – and since you’re under warranty, we’ll fix it at no extra cost.

All the Details

Your Mac will be cared for by our Apple-certified Mac Technicians in our award-winning service department. Here’s what we do in our Tune-Up:

• Check your Mac’s vital statistics

  We’ll check how full your hard drive is and how much memory is installed, what operating system you’re running and your warranty expiry date. We’ll also ask you how your Mac is performing.

• Run Apple Service Diagnostics

  The Apple Service Diagnostics are a suite of the most stringent hardware tests available for the Mac. These diagnostic tools are provided directly by Apple and only to Apple Authorized Service Providers like Simply.ca.

• Run the hard drive SMART test

  This test checks the internal error-reporting mechanism of the hard drive itself. SMART can catch problems with your drive before they happen.

• Repair file permissions

  Every file on a Mac knows which users and programs are allowed to access it. These permissions sometimes get skewed, which can cause subtle glitches or reduce system performance. We check for permissions issues and fix them if we find them.

• Upgrades under the hood

  Some extra RAM or a larger hard drive might just be the ticket to a speedier Mac. We’ll let you know what hardware upgrades might help you get more out of your Mac.

• Coach you on your data backup strategy

  Hard drives (even the new Flash memory ones) fail every day – even in Macs. We want to make sure you always have an extra copy of your files (usually on an external hard drive) so you never have to go through the pain of data loss.

Why Simply Computing Service?

1. No appointment required
2. Apple certified technicians
3. Free loaners and tune-ups (while your Mac is under warranty)

Before you bring in your Mac for service:

1. Back up your crucial files! Don’t have a backup? Ask us how we can help you.
2. Have your serial number handy (How to find your serial number.)
3. Check your warranty status
4. Have your administrator (login) password ready for us. Feel free to change it after we’re done.

Ask about our loaner Macs!

Other services we offer:

• Hardware installation
• Hardware upgrades – RAM, Hard Drives, etc.
• Boot Camp / Parallels / VMware Fusion Setup on Intel Macs
• Data recovery services (depending on severity)
• On-site delivery and setup

Additional Warranty Authorizations and Certifications for:

• Xerox – Authorized Service Center
• Lexmark – Authorized Service Center
• CompTIA – Authorized Service Provider